Hotel Scarlette
A straightforward Tulum base with a pool, a garden, and room to breathe.
A place to stay in Tulum
Hotel Scarlette is a 3-star property in Tulum, Mexico, with two room types, an outdoor swimming pool, and a sun deck set in a garden. Free parking is on-site, and the hotel runs an airport shuttle. Breakfast is available. Rooms start from $95 and the hotel has a 24-hour front desk, daily housekeeping, room service, and a snack bar. With 29 guest reviews on record and a rating of 7.6/10, it suits travellers who want practical, no-frills accommodation without hunting for a car park.
Is this stay right for you?
A compact, functional hotel with a garden pool, basic dining options, and attentive housekeeping — useful for Tulum on a moderate budget.
Best for
- Couples or solo travellers on a budget
- Guests arriving by car who need free parking
- Families needing straightforward, clean rooms
- Travellers wanting an airport shuttle
Less suited to
- Those wanting a full-service restaurant on-site
- Guests prioritising an extensive activities programme
- Luxury seekers
Outdoor pool and sun deck
The outdoor swimming pool sits within a garden, with outdoor furniture and a sun deck around it. It is the clearest reason to spend an afternoon on-site rather than heading straight out.
Garden terrace setting
Both room types have access to terrace or balcony space. The Deluxe Suite looks directly onto the garden and pool. The property has its own garden area with outdoor furniture arranged around it.
Rooms with balconies and views
Each of the two room types covers 50 m² and includes a balcony or terrace. The Studio has a view, while the Deluxe Suite has dedicated garden and pool views, plus a private kitchen.
Rooms & rates
Deluxe Suite
50.0 m² · 1 full bed and 1 king bed
- Private kitchen
- Balcony
- Garden view
- Pool view
- Air conditioning
Standout features
Inside Hotel Scarlette
Amenities at Hotel Scarlette
Most popular facilities
- Outdoor swimming pool
- Free Wifi
- Non-smoking rooms
- Free parking
- Room service
- Airport shuttle
- Family rooms
- 24-hour front desk
Great for your stay
- Private bathroom
- Parking
- Air conditioning
- Free Wifi
- Bath
- Family rooms
- Airport shuttle
- Room service
Bathroom
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Bath
- Shower
Bedroom
- Wardrobe or closet
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
- Garden
Kitchen
- Refrigerator
Where you'll be
3 sights nearby, all within 1 km; the closest is Cenote Santa Cruz at 570 m.
Things to do nearby
- Cenote Santa Cruzcave570 m
- Cenote Vaca Hacave570 m
- Cenote Zacil-haattraction850 m
As-the-crow-flies distances from the property · © OpenStreetMap contributors
With 29 reviews and a score of 7.6/10, the most consistent positives across guest feedback point to Wi-Fi reliability, cleanliness, and general comfort. No review themes with full counts are available, but those three factors come through as the clearest reasons guests were satisfied with their stay.
- Staff8
- Facilities7.5
- Cleanliness8.4
- Comfort8.6
- Value For Money8.1
- Location7.2
- Free Wifi10
Reviews scoring 9–10: 11 · average 9.6
They wrote about: staff, cleanliness, room
Reviews scoring 7–9: 5 · average 7.6
They wrote about: staff, facilities
Reviews scoring Under 5: 1 · average 4
They wrote about: room
No guest reviews match the selected scores.
A summary of guest reviews from Booking partner sites.
Things to know
Policies & house rules
- Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
- Check-out
From 9:00 AM to 12:00 PM
- Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
- Age restriction
The minimum age for check-in is 18
- Pets
Pets are not allowed.
- Accepted payment methods
Cash
Questions & answers
Does the hotel offer an airport shuttle?
Yes. Hotel Scarlette has an airport shuttle service.
Is parking available, and does it cost extra?
Free parking is included. The hotel has a parking garage and accessible parking spaces, all at no extra charge.
What room types does Hotel Scarlette have?
There are two room types: a Studio (from $105) and a Deluxe Suite (from $120). Both are 50 m² and include a full bed and a king bed, a balcony, air conditioning, and free Wi-Fi.
What is the difference between the Studio and the Deluxe Suite?
The Deluxe Suite adds a private kitchen and has direct garden and pool views. The Studio has a terrace and a view but no private kitchen.
Is breakfast available at the hotel?
Breakfast is listed as an available option at the hotel. A snack bar is also on-site. Contact the hotel to confirm what is included in your rate.
Is the hotel suitable for families?
Family rooms are listed among the hotel's facilities, and both room types include more than one bed. The hotel also has a 24-hour front desk and a garden with a pool.
What are the check-in and check-out arrangements?
Hotel Scarlette offers private check-in and check-out. A 24-hour front desk means arrivals outside standard hours can be accommodated. Confirm specific times directly with the hotel.
Can I rent a bicycle from the hotel?
Yes. Bicycle rental is available on-site, which can be a practical way to get around Tulum.
Is Wi-Fi free at Hotel Scarlette?
Yes. Free Wi-Fi is available throughout the property and is one of the amenities that guests specifically mention positively in reviews.
What is the lowest room price?
Rates start from $95 per night for the property. The Studio starts from $105 and the Deluxe Suite from $120. Prices may vary by date.
Is there a tour desk to help plan local activities?
Yes. The hotel has a tour desk that can assist with arranging local excursions and activities in and around Tulum.